Privacy Policy

This Privacy Notice explains how Umkho-AI collects, uses, and protects user data in a government context. By using our services users share their data, but anything we collect is 100% to the user and private.

  1. Data Collection: Umkho-AI collects personal identification, official interaction data, technical data, and sensitive government data for service optimization.

  2. Use of Data: We use data to provide AI-driven government services, enhance operational efficiency, ensure compliance, and personalize responses based on the user’s role.

  3. Data Security: We use encryption, access control, multi-factor authentication, and secure storage to protect user data.

  4. Data Retention: Data is retained only as long as necessary for its purpose, then securely destroyed.

  5. Third-Party Sharing: We do not share data except in response to legal requests or with trusted service providers under confidentiality agreements.

  6. User Rights: Users can access, rectify, erase, object to, and request portable copies of their data as per applicable laws.

  7. Cookies: We use cookies for operational purposes; users can manage cookie settings.

  8. Changes: The Privacy Notice may be updated periodically; users will be notified of significant changes.

  9. Contact: For inquiries, users can contact Umkho-AI directly at info@umkhoai.com

A formal contract governs the relationship between Umkho-AI and governmental entities, specifying data security, confidentiality, and compliance obligations.